Payment Terms:

New Accounts:  Orders of up to $300 may be shipped prepaid by check or credit card.

Credit Cards:  Visa and MasterCard are accepted.

Open Accounts:  New accounts are required to provide at least three trade references (no bank or DUNS numbers).  Full payment is due 30 days from date of invoice.  All past due accounts are subject to an interest of 1.5% per month on overdue balance.  We reserve the right to defer shipments until such payments are made.


In-stock items are shipped on same or next business day.  Most orders are shipped via UPS.  Items unable to be shipped UPS due to size or weight restrictions will ship via the least expensive motor freight.  Back orders totaling $25 or more will be shipped immediately upon receipt of product. No back orders totaling less than $25 can be shipped. Orders are FOB Vancouver, WA. 

Recycled Packaging Materials:

The packaging materials used to facilitate the safe transport of your order are gathered and reused from local businesses in our area.  Please continue the recycling process!


Make claims for damages or shortages within 72 hours of receipt.  Call your local UPS office for inspection of damages, and the merchandise will be returned to us for replacement.  In all cases, retain packing materials, as carrier will inspect for damages.

© ZBird Products 2017